Order
Info/Policies
Place Orders:
After receiving your order we will email you only if
you have included special instructions or if we have
questions. Please reply to confirm your order. If after
production begins you decide to cancel your order, we
will charge a 30% cancellation fee to cover production
costs. We are more than happy to work with you on any
piece to customize to your liking so please call 917.545.8920
or email teresa@alittlepeace.com
to discuss. NY state & local sales tax of 8.25%
will be applied to all purchases shipped within NY State.
Shipping Method and Charges:
All pieces will be shipped by or before 10 business
days of order date, unless you are otherwise notified.
All orders within the United States & Canada will
be shipped by UPS Ground. For your protection we require
that an adult sign for the package. Average shipping
costs are listed below. The exact price is based on
the shipping address and shipping weight and is calculated
at the time of shipping. At this time we do not ship
to Europe or other continents.
US and Canada
Shipping free for orders over $300.00
UPS Ground: $10.00 (5-7 business days)
UPS 3-Day: $15.00 (3 business days)
UPS 2nd Day Air: $20.00 (2 business days)
UPS Next Day Air: $25.00 (next business day)
UPS Canada Standard: $15.00 (5-7 business days)
Repair Policy:
Contact A Little Peace for repairs. Charges may apply.
You will be notified of any charges prior to the beginning
of any work.
Return Policy:
Customized pieces may not be returned. Other pieces
may be returned within 10 days from the date received
for full refund excluding shipping charges. Please contact
A Little Peace prior to sending the item back. For your
protection, please send all returns insured, signature
required, via UPS or USPS in a hard box. You will be
notified by email once your return is complete. Please
allow 3-5 business days for the refund to be processed
after item has been received. |
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